Every industry has those moments where the drawings look tidy, but reality gets messy. Somewhere between “by others and this bit by others,” the real work starts to disappear into the gaps between teams. That was the spark for Richard Keys when working in a large architectural company and a whole new way of thinking about architecture that treats risk, scope, and delivery as first-class problems, because the question remained, who's actually going to do this? In this Podcast ( 1:23 min ) I...

Find out how this one question reached 263,000 people on Instagram alone. It all started when I met Richard Keys  from ByOthers Architecture  at a networking event in central London. We had already worked together on a few projects, but only through emails and we had never actually met in person. When I saw the company name on the attendees list, I went over to introduce myself and said, “Hey, it would be great to get to know you better and jump on a podcast.” and he said "yes let's do...

The real choice is between price and predictable quality A very low quote for a measured building survey say £350 for a London property can look tempting. But price alone won’t tell you whether the deliverable will be useful for the project. The critical question is not whether the quote is the cheap; it’s whether the consultant has the process and outputs you need. I don't tend to get 10 quotes and go for the cheapest. I tend to go for the one that I know that they will do a good job for the...